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Requesting Bug Ticket Information (Zibster)

May 21 2021 | By: Support Resources

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Hi, -!

I'm so sorry that you're running into this issue. I'd be happy to assist you with this. It looks as though there may be a bug on your account, that's preventing the time from registering properly. Before I can send this up to development, I am in need of some additional information. Please reply to this email with the following:

  • The device that you are using:
  • Device's operating system:
  • Web browser that you are using:
  • Version of the web browser:

You can find this information quickly by visiting www.whatismybrowser.com and at the top of the page click "copy URL to clipboard" and send us back the URL that was copied. This will provide us all the information we need. 

If you have any other questions or concerns, please feel free to reply to this email or give us a call at 866-463-7620. We'll be happy to help you however we can. 

Thank you for choosing Photobiz, have a wonderful day!

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